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Online Backup for Business Service Overview
Information Technology Professionals’s Remote Data Backup is a powerful and easy-to-use solution designed to provide data protection to all businesses. The automated service is built around a client software program, the RDB-Client, which runs on a schedule, typically once a day. This program identifies new or changed data for backup, and then compresses, encrypts, and transfers the data to the Information Technology Professionals data vault.

How Our Service Works
• Software is installed: We install our agentless software solution onto one computer (server or desktop) on your LAN. Regardless of how many servers you have, it will only need to be loaded once. In a typical situation of one server, an installation will take an average of 20 minutes.
• Automated schedule and retention: During the installation process, you will decide the start time, frequency and time limit of your automated backup. You will also establish the number of versions you want stored in your vault. Each version represents the status of the data at the point in time of the backup, capturing any changes since the last backup. Once the maximum number of versions has been reached, the next backup will force a merger of version #1 in to the main body of data, making that the new version of the Initial Backup.
• Initial backup (Seed) The initial backup is the process of sending all client selected data to the data vault in its encrypted and compressed format. • Delta block processing: After completion of the initial backup, the RDB-Client will then only process the actual changes to your data using our delta blocking technology. Delta blocking technology reviews the existing data in variable sized smaller blocks, searching for changes in the data since the last backup. Once found, only the unique block level changes are processed for offsite storage. Once the software activates itself, it will scan your data for any and all changes that have been made since the last transfer. It will break the data down into blocks and each scheduled backup will scan the blocks for changes or the addition of new data. Upon the discovery of new delta blocks the data is automatically processed. These changes are held as different point in time copies called versions. An unlimited number of versions can be retained on the data vaults.
• Encryption and compression: Once new data has been found for backup processing the client software will compress and encrypt the data and transfer that information to be established as a generation. Information Technology Professionals encryption is defaulted to ON and cannot be turned off. The user can choose between two different encryption types: Blowfish or AES.
• Data transfer: The encrypted data is transferred over your existing Internet connection to our secure Data Vault. In order for the transfer to take place, your Internet connection must be active at the time of the scheduled backup. • Data vault replication: Our goal is to provide our clients with a very simple and reliable backup and recovery solution. Information Technology Professionals guarantees that your data will be there for you if you ever need it. To ensure that our guarantee is more than just words, we duplicate your copy for an additional backup.
III. Remote Data Backup Features
Designed for high performance backup and recovery, Remote Data Backup protects your critical business data automatically at a secure offsite data center. Whether you are managing a small office or many servers, Remote Data Backup provides the same ease-of-use and efficiency.
• Agentless Information Technology Professionals Remote Data Backup does not require installation of software ‘agents’ or ‘clients’ on the servers targeted for backup. In addition, the RDB-Client does not have to install ‘plug-ins’ or other software programs to protect databases or email servers. While some of Information Technology Professionals competitors require multiple installations per machine, Information Technology Professionals uses the existing protocols and functionality which the operating system, email and database application vendors utilize within their own programs. • In-file Deduplication In-file de-duplication is the Information Technology Professionals data vault’s ability to keep one copy of content that multiple users or computers may share. It is a means to eliminate data duplication and to increase efficiency. When the in-file deduplication process finds identical files, it saves one copy of the file to a central repository called the Library. Each backup set where the common information resides will have a pointer to the stored versions. • Open File Management The Information Technology Professionals open file management backup process enables the backup of almost any file utilizing our Open Document Manager (ODM) application technology. This technology allows our RDB-Client application read level access below the operating system where application level locks reside. • Microsoft Exchange Message Level Backup & Restore Email has quickly become the single most widely used feature of the Internet, and many companies consider it a critical communication tool. Lost or corrupted emails can cause significant damage, including irretrievable business loss. For customers utilizing Microsoft Exchange, the Message Level Backup & Restore tool facilitates and enables pre-determined levels of email backups and restores, ranging from an entire Exchange info store, to individual emails from a single user’s email box. • LocalVault Ideal for customers with available storage capacity on their local LAN who require rapid, seamless business continuity. LocalVault enables a you to save data processed by the Information Technology Professionals RDB-Client locally, thereby ensuring that relevant backup sets are always available for immediate restoration at LAN speed. The LocalVault feature is unique within the online backup industry since data saved locally does not have to be stored offsite. • Laptop / Standalone PC Information Technology Professionals ‘s Remote Data Backup is flexible enough to accommodate portable or single PC users, whose requirements are limited to fast, simple, single PC backups / restores, due to its extremely small footprint and low machine resource overhead.
• Microsoft SQL & Microsoft Exchange Backup
Information Technology Professionals provides the “hot” backup of a Microsoft SQL 2000/2005 database or MS Exchange 2000/2003/2007 Information Store without installing software or ‘plug-ins’ on the server where the application resides. In addition, the “hot” backup functionality allows a backup of the application without having to be taken offline to get a complete backup (including transaction logs) of a chosen database or information store. To complete this process Information Technology Professionals has embedded Microsoft certified API calls into the RDB-Client that allows the software to interact directly with the application data engine and request a duplicate data stream of the application data. This duplicate stream contains the necessary information for a full backup without having to stop the application or ‘dump’ the application data.
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