| Restoring Your Files |
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Data Restoration If there is a loss of data, be it a single lost file or a complete loss of all data, the process to restore the information is simple and fast. The end user is instructed by the software to access the data and how to quickly place it back into the system. Information Technology Professionals customer service department is available 24x7x365 for assistance if necessary. The following scenarios allow for different procedures of data restoration: Individual Files – By logging in to the Information Technology Professionals RDB-Client you can select a version of individual files for data restoration. In addition, the RDB-Client provides the ability to search within backup sets for the location of individual files, directories or file extension. Loss of Customer Server/PC – In the event of data loss on a non-CS Client machine you can quickly restore all lost data within a backup set to an alternate location on the network. The restore may be completed using the offsite data vault or the LocalVault for faster downloads. Loss of Customer Location – If the location in which the data resides becomes inaccessible Information Technology Professionals can send the data to an alternate location. Upon request, Information Technology Professionals can process the data on to a portable data vault and ship the device to an alternate location. The data will be shipped within its encrypted format and the encryption key will be required for the data restore process. |